FAQ

What is included in a set of dice?

Our current full sets includes 7 dice (D4, D6, D8, D10, D12, D20, and D100). We will eventually sell some individual dice or special sets, so please read the descriptions of what is included in each listing.

How balanced are your dice?

Our dice, like most dice made for tabletop gaming, are balanced for casual play. We want our dice to not only be beautiful, but also functional, and take extra care to ensure that any inclusions added will not affect the balance.

How sharp are the dice?

We sand and polish our dice to create very sharp edges and points to ensure more accurate rolls. Due to their size and shape, they can present a choking hazard for young children and animals and should be handled and stored with care.

Do you have worldwide shipping?

Not yet. We are working to bring international shipping to ForbiddenFae.com, but until then, our Etsy page (https://www.etsy.com/shop/ForbiddenFaeDice) will still offer international shipping for commissions. Please message us when commissions are open for your international order.

We will ship internationally via USPS to any country that can receive goods from the US. Shipping costs and taxes will be paid by the customer. Please refer to our shipping policy page for more details.

Can I have [Set Name] inked with [color]?

Sets already listed in our store are final and will not be re-inked. Commissioned sets, however, will have a variety of ink colors for you to choose from.

When is [Set Name] going to be available again?

We are a small operation and are proud to say that our dice are all handcrafted. Most of our sets are either one-of-a-kind or very limited in quantity. Due to time constraints, not all sets will be restocked once sold out. You can follow us on Twitter (@ForbiddenFae) to remain up-to-date on our releases. We may also accept commissions, when available, if you would like to have a specific set remade.

Can I commission a set?

If we are able to accept commissions, we will make an announcement on our social media accounts. We limit how many commissions we accept in order to ensure that we meet the highest quality standards for our dice. To check availability, please contact us with the set that you would like to have made. Commissions can take up to 8 weeks to complete and will include a commission fee based on the complexity of the set. Once the cost is calculated and terms accepted, the commission must be paid in full before we begin work. If you decide to cancel your order, only half of the payment will be refunded. This ensures that any time already spent or resources used will be compensated.

Can I buy or commission a single dice from you?

Single dice can be commissioned and will be subject to the same terms as commissioning a full set. Please contact us to check availability if you are interested. Single dice are available for purchase in our store and will be listed as such. We do not offer the option of selecting a single dice from an already complete set.

I noticed bubbles/dust/minor scratches on the dice. Is that a problem?

We do our best to ensure the utmost quality of each set by putting a lot of thought and care into every step of the process. However, our dice are handmade, and handmade items, by their nature, can have minor imperfections. This will not affect the performance of the dice. Please look over the photos carefully and review our refund policy before making a purchase. If you believe your purchase contains a flaw beyond a minor blemish, you can contact us at ForbiddenFaeCreations@gmail.com